Get instant answers to our most commonly asked questions.
Q: What services do you offer?
A: We offer group tours, customized domestic and international packages, flight & hotel booking, Kutch Rann Utsav booking, school tours, honeymoon packages, car rentals, and more.
Q: Are you available 24×7?
A: Yes, our support team is available round the clock. You can contact us anytime for queries or bookings.
Q: How can I book a tour with you?
A: You can book via phone, WhatsApp, email, or by visiting our Bhuj office. We also offer online booking support.
Q: What are the payment methods?
A: We accept UPI, bank transfers, cash, and other secure payment gateways.
Q: Can I customize my tour package?
A: Yes, we specialize in customized tour planning based on your preferences and budget.
Q: What is your cancellation policy?
A: Cancellation terms vary by package. Refunds are processed after deducting applicable charges as per policy.
Q: How long does it take to get a refund?
A: Refunds, if eligible, are processed within 7–10 working days.
Q: Do you help with passport and visa applications?
A: Yes. We assist with new passport applications, renewals, and visa guidance for select destinations.
Q: What documents do I need for international travel?
A: Valid passport, visa (if required), ID proof, and travel insurance are generally needed.
Q: Do you provide tent bookings for Rann Utsav?
A: Yes! We offer official Rann Utsav tent bookings, bhunga stays, and full travel packages.
Q: Can I plan a full Kutch tour with you?
A: Absolutely. We offer complete Kutch tour packages including stay, food, transport, and sightseeing.
Q: Do you offer self-drive cars or bikes?
A: Yes, we provide self-drive car and bike rental services in Kutch.
Q: Can I rent a car with a driver?
A: Yes, all types of cars and buses are available on rent with experienced drivers.
Q: Do you offer honeymoon packages?
A: Yes, we offer specially designed honeymoon packages across India and internationally.
Q: Are there special tours for schools/colleges?
A: Yes, we organize educational tours and camps for schools and colleges with full planning and safety.
📞 Call us at: +91 96015 31432
📧 Email us: shivshaktitoursandtravelskutch@gmail.com
📍 Visit our Help Center page for full support options.
